Subscription & Billing

Understand your plan, free trial, billing cycle, upgrades, and what happens when a trial ends.

  1. 1

    Available plans

    There are three plans: Solo ($9/mo, 1 team member, 1 location), Team ($25/mo, up to 10 members, 3 locations), and Business ($49/mo, up to 100 members, 10 locations). All plans are billed monthly — there are no annual contracts.
  2. 2

    Free trial

    New accounts start with a free trial. During the trial you have full access to your plan's features. No credit card is required until the trial ends. The remaining days and end date are shown on this page.
  3. 3

    What happens when the trial ends

    When the trial expires, access to the app is paused until a payment method is added. Your data is kept safe — nothing is deleted. Add a payment method at any time to resume immediately from where you left off.
  4. 4

    Upgrading your plan

    You can upgrade at any time. The new plan limits (more team members, more locations) take effect immediately. Billing is prorated for the remainder of the current month — you only pay the difference.
  5. 5

    Downgrades are not supported

    Once you move to a higher plan, you stay on that tier or can upgrade further. Downgrades are disabled to protect your team members, locations, and data that depend on the higher limits.
  6. 6

    Cancelling your subscription

    Open the Manage subscription button to access the Stripe billing portal. From there you can cancel at any time. Your plan stays active until the end of the paid billing period. Partial months are not refunded.
  7. 7

    Data retention after cancellation

    Your data is retained for 90 days after a payment failure or cancellation. During this window you can reactivate by adding a valid payment method. After 90 days, inactive accounts are eligible for deletion.
  8. 8

    Payment security

    All payments are handled by Stripe, a PCI-DSS Level 1 certified provider. Your card details are never stored on our servers.
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